#1 2020-09-13 12:06:15

AnibalPamp
Member
From: Brazil, Rio De Janeiro
Registered: 2020-09-12
Posts: 2

Managed ERP Routine Processes

Remote  Consultancy  Service.

Business World Agresso Remote Consultancy

Providing skilled resource to answer those ad-hoc  questions  that can arise and an answer is needed.
Contact us                                                                          Our Unit4 Business World (Agresso) Remote Consultancy Service provides skilled resource to answer those ad-hoc questions that can arise in several different  situation s.
This service is part of our Level 2 post live support and offers a cost- effective  solution and delivery in a time efficient manner.
Level 1.
Managed ERP                 Routine  Processes .
End User  Assistance .
Data  Maintenance .
New user Creation.
User  Maintenance .
Role  Allocation .
Maintaing Chart of Accounts.
Simple Issue  Resolution .
General Support Maintenance.

Enquire                                                     Level 2
Managed ERP                 Upgrade Support

ACT Development.
Report Development.
Service Outage.
Application Development.
System testing.
Mentoring.
Support for Interfaces.
Performance reviews.

Enquire                                                     Remote Consultancy
Managed ERP                 Application Issues

U4BW Technical Issues.
Performance Reviews.
Report Creation.
Support New Functionality.
Service Outages.
BW Module Evaluation.
System Admin.
Enquire                                                                                           Access to Experts.
Provision of experienced consultants for functionality fixes, issues and minor report changes.

Read More                                           Unit4 Business World Support

Three levels of support including triage service and liaising with software vendor.
Performance stats provided to management including recommendations for future training.
Read More                                                                                   You might find yourself in one of the following situations where remote consultancy would be the solution your looking for:.
R               You may need to make some changes to reports and lack the skills to do this                                           R               A query arises where your in-house support team doesn’t have the answer                                           R               Are you looking for off-site testing of patches and new functionality.

R               Your query doesn’t require a full day or half day consultancy visit

but can be resolved through a phone call                                           R               You need a quick turn around on a query and can’t wait for an on-site consultancy visit                                                                   If you’re looking for a forward-thinking Unit4 Consultancy – then visit our client page.
Our team are always ready to take your call and chat through any questions you have.
Email here, or call on 01474 338735.
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